Why these crashes are more complicated

The driver is often an independent contractor working through an app, and the coverage that applies can depend on what the driver was doing at the time. Was the app off, was the driver waiting for a request, on the way to pick someone up, or carrying a passenger or an order? Those details can change who is responsible.

If you were a passenger

Passengers are often surprised to learn the situation is not simple. Save your trip receipt or the app screenshot showing the ride, the driver name and the time. Those records can matter later.

If you were in another car or on foot

You can be hurt by a rideshare or delivery driver without ever using the app. Photograph the vehicle and any stickers or signs on it, note the plate, and collect witness details. Then ask for a review before you answer questions from anyone on the other side.

Signs you need this now

The other driver had a rideshare or delivery sign or app open

You were hurt as a passenger in a ride

A company representative contacted you quickly

You are unsure whose coverage applies

Questions people ask

Who is responsible in a rideshare crash?

It can depend on what the driver was doing at the time and on the rules in your state. A review explains how that usually works.

I was a passenger. Can I still ask for a review?

Yes. Passengers are one of the most common groups we hear from.

Does it cost anything?

No. Requesting a review is free and carries no obligation.

What should I save?

Trip receipts, app screenshots, photos of the vehicle and scene, and any messages from the company.

Ready when you are

A few questions and Car Accident Lawyers Agency gets back to you. No obligation.

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